Dalama.in – Shipping Policy
Delivery Locations
We deliver to all serviceable areas in your city/local region.
Availability of delivery will depend on your pin code and location.
⏱ Delivery Time
Orders are usually delivered within slot time, depending on:
- Product type
- Distance
- Order volume
- Weather or traffic conditions
Food items are delivered as fast as possible to maintain freshness.
Delivery Charges
Delivery charges vary based on: - Distance
- Order value
- Delivery slot
Applicable charges will be shown at checkout before payment.
Order Processing
Orders are processed immediately after confirmation.
You will receive notifications for:
✔ Order received
✔ Order packed
✔ Out for delivery
✔ Delivered
Failed Delivery Attempts
If the customer:
Is not reachable
Provides wrong address
Refuses to accept the order
The order may be marked as Customer Failed Delivery, and refund may not be
applicable, especially for food/perishable items.
❗ Delays
Delivery may be delayed due to:
Rain or weather conditions
High order volume
Traffic or road issues
Festival days
We always try to deliver as fast as possible.
No Shipping for Unserviceable Areas
If your location is outside our delivery range, the order will not be accepted or will be
cancelled with notification.
Packaging
Food items are packed securely to maintain freshness.
General items are packed safely to prevent damage during transport.
☎ Delivery Support
For delivery or shipping issues, contact us:
7433931193 e-mail- admin.dalama.in