By accessing or using Dalama.in, you agree to comply with the following terms and
conditions. Please read them carefully before placing any order.
- General
Dalama.in is an online store offering food items and general products.
By placing an order, you accept that all orders are subject to availability, and Dalama.in
has the right to refuse or cancel orders in certain circumstances.
These terms govern your use of the website/app and purchase of products. - Account and Registration
Customers may need to register to place orders.
You must provide accurate, complete, and current information.
You are responsible for maintaining the confidentiality of your account information and
password.
Dalama.in is not responsible for any loss or damage resulting from unauthorized
account access. - Orders and Acceptance
Placing an order constitutes an offer to buy.
Dalama.in reserves the right to accept or reject any order for reasons including:
Product unavailability
Incorrect pricing
Suspected fraud
Confirmation of your order via email, SMS, or app notification does not constitute
acceptance until the order is dispatched. - Pricing and Payment
Prices are displayed on the website/app and may change without prior notice.
Payments can be made via online payment methods or cash on delivery (COD) where
available.
Dalama.in is not responsible for any bank or payment gateway delays. - Delivery Policy
Orders will be delivered to the address provided at checkout.
Delivery times are estimates and may vary due to traffic, weather, or high demand.
Dalama.in is not liable for delays beyond our control.
Failed delivery attempts may result in order cancellation, and refunds may not be
provided for perishable/food items. - Refunds and Returns
All food and perishable items are non-returnable and non-refundable.
Returns for general/non-perishable items are allowed within 1 hour of delivery, if unused
and unopened.
Damaged or wrong items must be reported within 1 hour with proof.
Dalama.in reserves the right to reject any return request not meeting these conditions.
(Refer to the Refund & Return Policy for full details.) - Product Images and Description
Product images on Dalama.in are for illustration purposes only.
Actual product appearance, color, size, packaging, and presentation may differ slightly.
Such differences are not valid grounds for cancellation, return, or refund. - Intellectual Property
All content on Dalama.in (text, images, logos, graphics) is owned by or licensed to
Dalama.in.
No content may be copied, reproduced, or used without written permission. - Liability
Dalama.in is not liable for indirect, incidental, or consequential losses.
Our liability for direct damages is limited to the value of the product purchased.
We are not responsible for issues arising from:
Customer negligence
Incorrect delivery address
Delays due to external factors - Privacy
Customer information is collected and used according to our Privacy Policy.
By placing an order, you consent to the storage and use of your personal data for order
fulfillment and communication. - Governing Law
These terms are governed by the laws of India.
Any disputes will be resolved under the jurisdiction of the district court of kendrapada,
odisha, India pin 754214. - Changes to Terms
Dalama.in reserves the right to update or modify these Terms & Conditions at any time.
Customers are encouraged to review these terms regularly. - Contact Us
For any questions, clarifications, or concerns, contact:
7433931193, E-mail- admin.dalama.in